Libris 2 MPERS

Numera Strengthens and Expands Mobile PERS Market with Five New Monitoring Service Providers

CARLSBAD, CALIFORNIA, November 12, 2019 – To help mobile health and wellness dealers grow their business, Nortek Security & Control LLC today announced the appointment of five new monitoring service providers for the Numera® Libris® 2 – the next generation of its popular mobile personal emergency response, fall detection solution (mPERS). The new service providers include the National Monitoring Center (NMC) in Lake Forest, California; Lifesafety/STAAR Alert/ASA in Munhall, Pennsylvania; Towne Monitoring in Souderton, Pennsylvania; Statewide Monitoring in Staten Island, New York; and AMR/Life365 in Scottsdale, Arizona.

Libris 2 MPERS“Numera now partners with more monitoring stations than ever before. This is important to our dealer base, as it lets them select the monitoring station with the right terms, pricing and staff to best fit their needs,” said Michael Pirie, Nortek Security & Control Vice President of Health & Wellness. “Ultimately, this helps them deliver the best service possible to their customers and families.”

The new service providers specifically support the recently-introduced Numera® Libris® 2 mPERS, which includes a number of important features, including advanced automatic fall detection, free-fall recognition, and 3-dimensional space analysis. Its voice recognition capabilities enable far-field recognition and a potential target range of 10-11 feet. The new Libris 2 mPERS ships with 4G/LTE support, and its new technology delivers clear communication made possible with its new microphone and speaker. Users can also enjoy enhanced commands, including LIBRIS® Help, Power Off, and volume controls.

Libris 2 MPERS

“Our dealers have asked for more choice in selecting monitoring stations,” added John Carpenter, Vice President of Channel Engagement for Numera. “And of course, this helps more seniors successfully age in place while providing their families with more peace-of-mind.”

In addition to these new monitoring stations, Numera service providers include VRI Cares in Franklin, Ohio; Rapid Response Monitoring in Syracuse, New York; Guardian Medical Monitoring in Southfield, Michigan; and Security Central, American Two-Way in North Hollywood, California.

Alarmforce launches Numera Libris mPERS

Responding to the needs of users aged 65 and older, AlarmCare Go provides security and peace of mind to seniors and family caregivers through an affordable personal safety monitor…

Read the full article here

How the Digital Age Supports Aging In Place

Technology can offer peace of mind for patients and families, even from a distance

By Matt Campbell

No matter the age, we’re always adjusting to new lifestyles. Whether changing a work schedule, moving to a new city or retiring, the progression of our lives takes us into new experiences and habits.

One thing remains constant as we age—our desire to remain healthy and safe. A growing population of seniors is looking for ways to stay in their homes and remain independent longer.

Compared to living in assisted care or with a family member, living alone can put seniors at increased risk for falls either in their home or out during daily activities, which may prevent them from confidently living an active lifestyle. According to a study from Carnegie Mellon University’s College of Engineering, emergency rooms see a fall victim over the age of 65 every 13 seconds. To help seniors with this transition, advanced technology is now available that can help them do it safely.

This technology enables the elderly to remain at home longer while still continuing to live active lives with the peace of mind that help is at hand in the event of a fall or other health emergency. Mobile personal emergency response systems (mPERS) and medical monitoring allow seniors to live independently and connect so they can have assistance when needed and keep in touch with their loved one’s activities through notifications. Though the concept of a personal safety device isn’t new, the use of advanced fall detection technology and the advent of the cloud, along with better wearable designs have modernized this solution and made it more useful and appealing.

These systems can be used by seniors who are living alone but can also be beneficial to those who are living with family and still at risk for a fall. With an mPERS pendant, the emergency response capability provides fast assistance in case of a fall or health emergency when seniors are home alone and allows their caregivers to know that their loved ones are safe even when they are not with them.

There are different types of devices that seniors can choose from to allow them to maintain their daily activities independently while help is still close by; most of these will include emergency response monitoring from a call center and fall-detection sensors that will automatically notify the call center. But the quality and precision of this system is crucial, because an inadequate fall detection technology can sometimes send false alarms—activated simply when the device is placed on a table—to cause worry and stress to both the user and their caregiver. To prevent this from happening, wearable devices have evolved to include advanced fall-detection technology that can analyze input from different sensors. An example of a device with this technology is the Numera Libris mPERS, which is available across the United States through security dealers and monitoring service partner resellers.

The aging population and increased desire to live at home later in life is not being ignored—many manufacturers, homecare providers and elder care experts are looking at ways of mitigating risks for this group. Included in that mix is nationwide monitoring facility Dynamark Security Centers, a security monitoring service—but Dynamark saw an opportunity go to beyond traditional home security to help seniors and their families with their emergency response services through an mPERS device. Because Dynamark Security Centers understood the importance of quality fall-detection technology for their aging-in-place program, they rigorously tested a myriad of device options to ensure that they can provide the best fall detection and emergency response capability to their customers and clients. Hank Groff, Senior VP of Sales and Business Development for Dynamark Security Centers, shared insight about their trial process, “In the trial we were testing the unit to determine whether [the Libris] had all the standards we look for. We tested two or three others, which didn’t meet our standards.”

Groff explained how other mPERS devices do not always have sufficient algorithms to differentiate between a fall where emergency response was required and other events, such as a patient lying down for a nap. This can create user fatigue, where the device becomes a nuisance to both the senior who is using the technology and the caregiver team.

Groff pointed out that an mPERS unit has to work well, or it doesn’t serve the user in providing peace of mind. In fact, it can create unnecessary anxiety about the unit working properly.
At the conclusion of their device testing, Dynamark Security Centers chose the Numera Libris, an mPERS device with fall detection, emergency response and cloud activity tracking. The features that were important in this device included the advanced fall detection technology that has a lesser chance of reporting a false alarm, and the capability of two-way communication anywhere using 3G cellular service. If a fall occurs, the wearer can communicate with a security center representative through the device, and their caregivers can be notified of the fall. This provides protection for their activities outside of the home such as exercising, shopping and socializing with friends.

An additional feature that caregivers can take advantage of in mPERS products is cloud services. These services can include GPS location, recent device activity (i.e., low battery status) and notifications to a caregiver’s phone or email when a fall occurs. This facilitates communication and involvement of caregivers, including families who live far from each other or their loved one, so they can be involved in their loved one’s care and participate without intrusion of privacy. This feature also makes the device applicable for other uses; for example, those who may be at risk for a fall or other health emergencies from a chronic condition. The mPERS device allows them to live independently and safely, with connection to emergency services and their caregivers for added peace of mind.

An mPERS pendant enables seniors to live independently as they age, with support from their family, friends and caregivers. Not everyone needs to be in assisted care simply because of the threat of a fall, and mPERS pendants help bridge the gap between being cautious of these dangers and needing full-time care. Since starting their national mPERS program, Dynamark Security Centers has seen how it can grow in just a few years, and that there is opportunity for the security and alarm market to extend their businesses with these types of programs.

After seeing how this partnership worked, it affirms our understanding of the opportunity that mPERS systems bring to seniors, caregivers and others managing chronic conditions. Instead of jumping right into assisted care, technologies that are available and continuing to develop allow seniors to age in place with protection in their own home and connection to their own care team and family. But the choice of technology is important in order to create a lasting impact where the user feels comfortable wearing the device, and the family or caregivers feel comfortable with the information they are receiving.

The most important thing to a family with aging or ill loved ones at home is knowing they feel safe and well-taken care of, and with today’s fast-paced society, having personal emergency technology that is responsive, adaptive and accessible is a game changer.

Originally published in HomeCare Magazine

What do we know about falls?


We love to toss out statistics but rarely do we take a deeper look at the impact of that statistic on the individual. For example, we know that falls cost United States hospitals $34 billion dollars in direct medical costs. What we don’t talk about is that a fall changes the life of that person who fell. Once they fall, they often fall again and then the cycle is recurring. Falls often lead to fear which limits an individual’s activity and engagement in activities they love and may lead to isolation and depression. A fall may ultimately lead to nursing home placement and possibly death. So this statistic may alarm our healthcare system but my concern is how can we help these at risk individuals? We must understand that it requires a multidisciplinary approach to be successful and it often requires behavior change on the behalf of the individual. All the various risk factors need to be addressed and presented to the individual so they can make appropriate decisions. We can’t simply tell them what to do because they have every right to make their own decisions. I don’t like to be told what to do and I doubt that as age that will change!! And in the end we can’t prevent the fall, we can only manage the risks and provide them a safety net, such as the Numera Libris to help when their personal safety is at risk.

April Witters / Numera from Nortek

Supporting safe aging in place: The growing mPERS market

Almost 90% of people aged more than 65 years want to stay in their home for as long as possible, and 80% believe their current residence is where they will always live, according to the AARP. Aging in place has its benefits; those who stay in their homes can be more comfortable in familiar surroundings, not to mention saving expenses they might incur in another setting. A main concern for caregivers and families of those aging in place, however, is their personal safety. What happens in case of an emergency, or if they fall?

The concern is reasonable. One way to address it? Through emergency response services and proactive wellness solutions, which can give families and caregivers peace of mind by helping older adults manage their chronic conditions where they live.

Specifically, a personal emergency response system (also known as PERS) or mobile PERS device can help families ensure the safety of their parents and grandparents even if they don’t live nearby. This category is a growing one for older adults who remain active. Their safety can be monitored in their living space as well as when they go out to run errands or to activities.

The aging-In-place market: A case study

With a background of 25 years of helping more than 100,000 clients in all 50 states, VRI Cares provides personal safety devices for fall detection, activity monitoring, medication management and emergency response. Its approach to remote monitoring is focused on improving outcomes and reducing healthcare-related events, but its product offering lacked a device that could help the aging-in-place users who need safety monitoring wherever they go.

To address this need, the company sought a user-friendly solution that offered fall detection, simple integration and attractive design at a reasonable cost. It chose Nortek Security & Control’s Numera Libris mPERS device based on its dependability and accuracy as well as Numera’s potential for continued innovation.

The device (pictured here with its charger) allows family members and care providers to deliver around-the-clock, team-oriented care with data from its fall detection technology, two-way voice communication and integrated consumer cloud portal. Families and caregivers can be involved via email or text notifications. The fall-detection technology works over 3G cellular, enabling it to provide emergency response for the user within or outside of the home, to suit an active lifestyle.

“Based on our experience, the Numera Libris is a great solution for individuals who are mobile and benefit from proactive features like fall detection and notifications,” said Tasha Edwards-Stenger, VRI Cares care center manager. “The integration process was fast and allowed for a quick ramp-up in our monitoring center.”

The results? In less than a year, VRI Cares experienced increased customer satisfaction. And because the device is suitable for older adults as well as those managing chronic conditions, the company’s potential customer base was extended.

Tim Smokoff is the CEO of Seattle-based Numera, a provider of personal emergency response systems.

Link to the original Article


Independence is instilled in us throughout life

Aging hopefully brings wisdom but it is not without challenges. We are fortunate today that we have many more choices in how we age, and where we age.

The Center for Disease Control defines aging in place as “the ability to live in one’s own home and community safely, independently, and comfortably, regardless of age, income, or ability level.” Let’s face it independence is a fundamental motivation for each of us from the time we were born until we die. Growing older does not take away someone right to choose how they live so let’s figure out what we can do to support this decision by leveraging technology products and services as a solution. Not only is it what we want as we get older, it’s also going to be necessary as we are faced with the needs this population will place on our healthcare system and push our abilities to meet the demands to care for them.

by April Witters


The Evolution of PERS

As a country, the United States hit a significant and impactful milestone within the past few months. According to PEW Research, millennials, or people aged 18-34 in 2015 totaled 75.4 million, surpassing the 74.9 million baby boomers (ages 51-69) in the U.S. population.

Just as our country is experiencing a shift in demographics, so too are the markets dedicated to serving the aging population and their younger family-member caregivers. One example of this can be seen in the personal emergency response system (PERS) industry. Substantial advancements in both the medical and technological fields have contributed significantly to increasing life expectancy as people are living longer, healthier lives. In the last century alone, global life expectancy has nearly doubled and on average, people are living past their 70s and often longer.

According to the U.S. Census Bureau, the population of 65 or older individuals is expected to increase significantly over the next two decades, with the fastest growth expected to come from the number of people 80 years or older. As our population undergoes these changes, one trend security dealers cannot afford to ignore is the evolution of the PERS user.

An aging population with the desire to remain in their homes represents a significant health and safety risk that must be addressed. One in every three people age 65 and older experience a fall, they unfortunately have an increased risk of another; however, today technology is being used to complement more active lifestyles and seniors are no exception.

Dealers who recognize that there’s been a shift in what they may consider “the traditional PERS user” have several methods at their disposal to increase their RMR and start a completely new revenue stream for their business. For some, it might be as basic as analyzing their customer base and retargeting. For those looking for more and are open to embracing new solutions, aligning your company with the right partners has the potential to vastly increase business.


Evolving Technology

Advancements in personal safety monitoring technology have expanded the market, and give home security dealers the opportunity to expand traditional security offerings. The ability to integrate mobile communication technology into PERS devices has allowed solutions to break free from simply monitoring users when they are home, to traveling with them when they leave the house and lead active lives.

Mobile PERS solutions provide the same level of protection and assistance that users have come to expect from their home-bound PERS system. Echoing this trend, traditional PERS pendants — linked to stationary home base stations — were only expected to grow 2 percent per year from 2012 to 2015 whereas mPERS solutions linked to mobile networks were expected to grow 35 percent per year within the same three years.

The need is there — nearly 90 percent of seniors express a desire to stay in their homes as long as possible and most feel that a solution that enables them to call for help easily would make them feel safer and more comfortable. Given the market potential and the need exists, how can home security dealers leverage these new technology offerings to expand their base and increase monthly recurring revenue streams?

Continue reading here Security InfoWatch

Libris for Senior Dads

Specifically designed for active seniors, Numera Libris is simple and versatile personal safety and wellness solution, with integrated fall detection and cloud service. With Libris, family will be able to view the device settings, connectivity, and battery level in addition to location and activity information.

View the full list of gifts for the super senior dad here below:




How Significant is the Role of Telehealth in the Future of Healthcare?

This week the American Telemedicine Association hosted a thought provoking conference for leader in healthcare to collaborate and learn. We all agree that the existing healthcare system is broken and that consumers, technology and rising health care costs are strong catalysts for change. I personally believe it will be consumers that drive this change. What matters to you, is as important as what’s the matter with you and we should have choices in how we consume healthcare. We don’t have to replace healthcare with telehealth but it is a solution to help provide better access and visibility to our own health status. Are you an active participant in your own health and how do you see technology playing a role in healthcare?

April Witters – Health & Wellness Sales Solutions Specialist


NSC Extends Numera Libris System with Suite of Wearable Accessories

Nortek Security & Control Extends Numera Libris System with Suite of Wearable Accessories for Enhanced Personal Safety Options

The Libris Smart Cradle, plus a new Fall Detector Pendant and smaller wearables provide

enhanced functions for more uninterrupted personal safety

Carlsbad, CA – May 3, 2016 – Nortek Security & Control LLC, a Nortek Company (NASDAQ:

NTK) a leader in the security, smart home and wellness technology markets, launches an

expanded line of complementary products for the Numera® Libris® mPERS system which

leverages its industry-leading fall detection and integrated EverThere® cloud-based platform. The

Numera Smart Cradle paired with new lightweight wearables can be used for personal safety

during daily activities locally within the home and remain connected to the primary Libris mPERS

device and deliver data to the EverThere platform.

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